Mobile Operators

Source	Document	Comments
América Móvil	20F SEC 2007	Telcel belongs to América Móvil
América Móvil	Annual Report 2007	Telcel belongs to América Móvil
América Móvil	Quarterly Report Q4/2008	Telcel belongs to América Móvil
Iusacell	Presentation 2008	Belongs to Grupo Salinas
Iusacell	Annual Report 2007 (Spanish)	Belongs to Grupo Salinas
Iusacell	Financial Series	Belongs to Grupo Salinas
Telefónica	20F SEC 2007	Telefónica Movistar México
Telefónica	Telefónica Latin America 2008	Telefónica Movistar México

Fixed Operators

Source	Document	Comments
Axtel	20F SEC 2007
Axtel	Annual Report 2007
Grupo ALFA	Annual Report 2007 (Spanish)	Alestra belongs to Grupo ALFA
Maxcom	20F SEC 2007
Telmex	20F SEC 2007	Mexico
Telmex	Annual Report 2007	Mexico
Telmex Internacional	20F SEC 2008	Arg, Bra, Col, Ecu, Chi, Per, Uru
Telmex Internacional	Quarterly Report Q4-2008	Arg, Bra, Col, Ecu, Chi, Per, Uru
Telmex Internacional	Webcast Q4-2008	Arg, Bra, Col, Ecu, Chi, Per, Uru
Telmex Internacional	Information Brochure 2008 (Spanish)	Arg, Bra, Col, Ecu, Chi, Per, Uru

Cable & Media

Source	Document	Comments
Televisa	Admininstrative Council 2007	Cablevision, Sky, esmas & others
Televisa	Group Structure	Cablevision, Sky, esmas & others
Televisa	20F SEC 2007	Cablevision, Sky, esmas & others
Televisa	Annual Report 2007	Cablevision, Sky, esmas & others
TV Azteca	Financial Series 2007	Belongs to Grupo Salinas

Customer Experience Analytics - Success Stories

Source	Document	Comments
ClickFox	ClickFox Overview	Financial & Telecom sectors
ClickFox	Financial & Banking	US Bank

Press Releases

Source	Document	Comments
eServGlobal	PR - NEXTEL Number Portability	Nov. 17, 2008
aKos	PR - aKos trial in US	Released April 2, 2009 in US

México

Source	Document	Comments
World Bank	Country Statistical Information	Permanent World Bank link
World Bank	Doing Business 2009 Mexico (Spanish)	See DoingBusiness
World Bank	World Bank Country Partnership Strategy Mexico 2008-2013
Bank of Mexico	Annual Report 2007 (Spanish)
Bank of Mexico	Family Remittances 2008 (Spanish)
Imagina Projects	Mexico - Telecom Overview 2006	Country and telecom overview